Privacy Policy
Anavah Trade
1. Who We Are
Anavah Trade is a registered export trading company operating from Kanpur, Uttar Pradesh, India. We source and export premium Indian goods — including imitation jewellery and silk sarees — to business buyers in the UK, EU, USA, Canada, and other international markets.
When you visit our website at anavah.trade or submit an inquiry through our contact form, we collect and process certain personal data. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have.
For questions about this policy, contact us at: info@anavah.trade
2. What Personal Data We Collect
When you submit an inquiry or quote request through our website, we collect the following information:
| Data | Required / Optional |
|---|---|
| Full name | Required |
| Email address | Required |
| Phone number (including WhatsApp) | Required |
| Business / company name | Required |
| VAT or tax registration number | Optional |
| Country / market of import | Required |
| Product category of interest | Required |
| Inquiry details and message | Required |
| Prior import experience (yes/no) | Required |
We do not collect payment card details, government-issued identity documents, or sensitive personal data (as defined under applicable data protection law) through this Website.
We also automatically collect certain technical data when you visit our Website, including your IP address, browser type, device type, pages visited, and time of visit. This is collected through standard web server logs and, if applicable, analytics tools.
3. Why We Collect This Data and Our Legal Basis
We collect and process your personal data for the following purposes:
3.1 Responding to your inquiry (Legitimate Interest / Pre-contractual necessity)
We use your name, email, phone number, business name, and inquiry details to respond to your quote request and assess whether we can fulfil your sourcing requirements. Without this data we cannot process your inquiry.
3.2 Sending you a sourcing proposal or proforma invoice (Pre-contractual / Contractual necessity)
If your inquiry progresses to a quotation or order, we use your contact and business details to prepare and send commercial documents.
3.3 Compliance with export and trade regulations (Legal obligation)
As an Indian export entity, we are required to maintain records of our business transactions, including buyer details, for compliance with Indian GST, customs, and foreign exchange regulations (FEMA). Your business name, tax number, and order details form part of our statutory records.
3.4 Improving our website (Legitimate Interest)
We use anonymised technical data (IP addresses, page visits) to understand how visitors use our Website and improve its content and performance.
3.5 Marketing communications (Consent)
We will only send you marketing communications (such as product updates, new collections, or trade insights) if you have explicitly opted in. You can withdraw consent at any time by emailing info@anavah.trade.
4. How We Store and Protect Your Data
4.1 Your data is stored securely on our business systems and any third-party platforms we use (such as email service providers and CRM tools). We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
4.2 Our Website is hosted on servers that may be located outside India. Where data is transferred internationally, we take steps to ensure it is protected in a manner consistent with applicable data protection standards.
4.3 We do not sell, rent, or trade your personal data to third parties for marketing purposes under any circumstances.
5. Who We Share Your Data With
We may share your personal data only in the following limited circumstances:
- Freight forwarders and logistics partners — your name, business name, and delivery address are shared as necessary to arrange shipment of your order.
- Banking institutions — your business name and invoice details are shared with our bank as required for foreign exchange compliance (AD Code / FEMA regulations).
- Professional advisers — accountants or legal advisers may access records containing your data where necessary for our compliance or legal obligations.
- Regulatory and government authorities — we may disclose data where required to do so by law, including to Indian customs, GST authorities, or DGFT.
We do not use third-party advertising networks or sell data to data brokers.
6. How Long We Keep Your Data
| Data type | Retention period |
|---|---|
| Inquiry data (no order placed) | 12 months from date of inquiry |
| Order and transaction data | 8 years (to comply with Indian GST and accounting regulations) |
| Export documentation | 5 years (as required under Indian customs and FEMA regulations) |
| Website technical logs | 90 days |
| Marketing opt-in records | Until consent is withdrawn, plus 12 months |
7. Your Rights
Depending on where you are located, you may have the following rights in relation to your personal data:
If you are in the United Kingdom:
Under the UK GDPR and Data Protection Act 2018, you have the right to:
- Access a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (where no legal obligation requires us to retain it)
- Object to processing based on legitimate interests
- Request restriction of processing
- Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk
If you are in the European Union:
Under the EU GDPR, you have the same rights listed above and may lodge a complaint with your local Data Protection Authority (DPA).
If you are in the United States:
Certain US states (including California under CCPA/CPRA) grant residents rights to know what personal information is collected, request deletion, and opt out of the sale of personal information. Anavah Trade does not sell personal information. To exercise your rights, contact us at info@anavah.trade.
For all users:
To exercise any of your rights, email us at info@anavah.trade. We will respond within 30 days. We may need to verify your identity before processing your request.
8. Cookies
Our Website may use essential cookies to ensure the Website functions correctly (for example, to remember your session or form inputs). We do not use advertising cookies or third-party tracking cookies.
If we introduce any non-essential cookies in the future, we will obtain your consent before setting them and update this policy accordingly.
9. Third-Party Links
Our Website may contain links to third-party websites (such as freight carrier portals or trade body sites). We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal data.
10. Children's Privacy
This Website is intended solely for business users. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data through our Website, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.
12. Contact Us
For any privacy-related questions, requests, or concerns, please contact:
Anavah Trade
Kanpur, Uttar Pradesh, India
Email: info@anavah.trade